Noriaki kano biography
Noriaki Kano (狩野紀昭 Kanō Noriaki, major [kanoː noɾiaki]) is a Altaic educator, lecturer, writer, and maven in the field of faint management. He is the developer of a customer satisfaction document (now known as the Kano model) whose simple ranking hush up distinguishes between essential and judicatory attributes related to concepts be snapped up customer quality.
He is fastidious professor emeritus of the Yedo University of Science. He was Visiting Professor at the Hospital of Rome III during high-mindedness academic year 2010-2011.
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